Website-as-a-Service terms.

1. The model

Oxwyn Studio owns, hosts and maintains the platform your website runs on: the codebase, the hosting environment and the supporting infrastructure. For the duration of your plan you hold an exclusive licence to the live website built for your business. Nobody else gets your design, your build or your market slot on our platform.

This is what allows us to charge a small monthly fee instead of a large one-off agency invoice, and it is why hosting, security and repairs are our problem rather than yours.

2. What is always yours

Your brand, your content, your images, your customer data, your domain name and your search rankings belong to you at all times. You can export your content and data whenever you ask, during the plan or after it ends.

If you leave, your domain simply points somewhere else. We never hold your domain, your email or your data hostage.

3. Fees

Each plan has a monthly fee (Starter £99, Business £149, Growth £199, Ecommerce £399, shown as baseline; final monthly fee may vary slightly with scope) plus a one-off bespoke design and build fee (£299 to £799 by tier). The build fee covers designing and building your site from scratch, and can be spread over your first three months at no extra cost.

All plans are billed in GBP via Stripe. VAT is applied per jurisdiction: UK 20%, EU reverse-charge where applicable, USA exempt.

4. Minimum terms and cancellation

Minimum terms by tier: Starter 12 months, Business 24 months, Growth 24 months, Ecommerce 36 months. The longer minimums on bigger plans reflect the larger engineering cost we absorb at the start so you don't have to.

After your minimum term the plan continues month-to-month and you can cancel at any time with 30 days' written notice. On cancellation the live site is retired at the end of the notice period; your content, data and domain remain yours per section 2.

5. What is included every month

Managed hosting and SSL, security patching, platform maintenance, your tier's allowance of minor content updates, performance monitoring and ongoing SEO/AEO iteration. Minor updates mean text, image, price and hours changes to existing pages, typically live within two working days.

6. What is not included

New page builds beyond your tier, structural redesigns, custom features and integrations, ad spend and paid media budgets. Marketing retainers (local SEO, content, email, paid ads) are separate add-on modules with a 3-month minimum, and larger scopes are quoted individually.

7. The company

The service is provided by RAMCO SEC LIMITED trading as Oxwyn Studio, company number 15620475, registered in England and Wales. Registered office: Unit 4C Dales Manor Business Park, Grove Road, Sawston, Cambridge CB22 3TJ, United Kingdom.